Privacy Policy

What we collect and how we use it

Account and sign-in information

We use your email and account ID to sign you in, keep your session secure, and deliver updates you request. Our sign-in provider stores a password hash for accounts that still use a password.

Alerts and preferences

We save your searches, alert frequency, watched vehicles, and default search area if you set one. We use these settings to find matches and send the updates you choose.

Saved cars

We store the VIN of a car you save and the mileage, state, and trim you give us. We use these details to estimate its value and send the updates you request. Your saved car list is private.

Optional mobile number

We keep your number and the time you opted in if you choose text alerts. Text alerts are not live yet. You can remove the number from your account at any time.

Cookies and analytics

Sign-in cookies keep you signed in. A temporary cookie can hold a pending action for up to an hour while you sign in. Some saved searches can stay in your browser until you add them to your account.

We use Google Analytics to count visits to public pages. We send page categories and referring domains. The analytics tag excludes private account and VIN report pages, and we configure it without ad personalization signals. OttoQuest skips its analytics tag when your browser sends Global Privacy Control.

We use PostHog to measure public page visits, app screens, and interactions such as requesting a valuation or saving an alert. PostHog receives anonymous session or installation IDs, page or screen categories, and event types. We exclude account identifiers, search terms, VINs, and form contents. The website honors Global Privacy Control for this analytics.

Who processes information

We use service providers for hosting, sign-in, storage, service emails, and analytics. They receive information needed to provide their services. We do not sell your email or saved car list. When you authorize a connected app, it can access the information covered by the permissions you approve.

Retention and your choices

We keep account and saved information while you use those features. From Your account you can change your settings, remove your mobile number or saved cars, or request account deletion. Deletion removes your saved cars, searches, watched vehicles and mobile number, stops those updates, and queues the sign-in account for deletion.

You can also stop alerts using the unsubscribe link in each email. For questions or to request access, correction, or deletion of your personal information, email support@ottoquest.com. We may need to verify that the request is yours.